BUSINESS SUPPORT ACCOUNT MANAGER

Req #: 231956

Department: KUOW / PSPR

Job Location Detail: U District; open to hybrid work schedule (combination in-office + remote)

Posting Date: 03/18/2024

Closing Info

Open Until Filled

Salary: $5,600 - $6,400 per month

Shift: First Shift

Notes

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (~~~)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

ABOUT KUOW

KUOW Puget Sound Public Radio is Seattle's NPR news station. We are an independent, nonprofit news organization producing award-winning journalism, podcasts, and events in service to the 3.9 million people in our coverage area. As a self-sustaining service of the University of Washington, our mission is to create and serve a more informed public.

Do you enjoy meeting new people, building relationships, and being part of a revenue team for an organization that delivers important news and information to the local community? If so, then KUOW has an exciting opportunity for a Business Support Account Manager . In this role you will engage in outreach to prospective businesses and organizations, cultivate and build relationships with sponsors, and work alongside a team of seasoned media professionals. This is a consultative sales position that allows you to advance KUOW's unique value proposition of sponsoring public radio.

BASIC FUNCTION

The Account Manager is a media sales representative responsible for securing contributions from businesses and organizations that are interested in messaging to the NPR/KUOW audience in the Puget Sound Area. This position is a media sales role that focuses on a consultative approach for selling sponsorships across all KUOW's platforms to reach individual and department goals. Business Support is responsible for around 18% of all KUOW's operating budget.

DUTIES & RESPONSIBILITIES

Client Engagement and Relationship Management (40%)

• Manages sales and service of sponsors and/or their advertising/public relations agencies to achieve business support revenue goals. Cultivates and nurtures positive relationships with clients and provides excellent customer service.
• Consults with clients to develop broadcast and digital proposals for business support/sponsorship. Discovers and interprets prospects' business objectives, marketing and public relations goals, mission, values, and community relations activities. Analyzes and interprets qualitative and quantitative audience and market research to present an appropriate match with station listeners.
• Meets with clients both in-person and through video conferencing to successfully conduct sales activities.

Business Development (40%)

• Prospects, identifies, researches and contacts potential clients or their agency that are a good match with the KUOW/NPR audience to offer sponsorship opportunities.
• Actively promotes business support for the station.
• Negotiates and presents sponsorship packages to include pricing, terms and copy that conforms to FCC and station-imposed policies. Prepares contracts and works with clients to write compliant copy. Develops strong understanding of FCC guidelines and can articulate them to the client.

Financial and Administrative (20%)

• Maintains up-to-date account records including current client contact information, outreach, correspondence, proposals, and closed business in Salesforce.
• Reviews account receivables report each month and works with finance team to help secure any past due accounts.
• Collaborates with other departments in support of KUOW's mission and revenue goals. Participates in weekly team meetings as well as 1:1 meeting with the Director of Business Support to review progress to ensure annual individual and team goals are met.
• Attends station events as needed
• Perform other duties, as assigned by the Director of Business Support

SUPERVISION RECEIVED

• Position reports to the Director, Business Support

SUPERVISION EXERCISED

• None

Requirements include:

• Bachelor's degree and two years professional work experience in business development, sales, fundraising, broadcasting or equivalent combination of education/experience
• Ability to embrace and articulate KUOW's mission to create and serve a more informed public.
• Strong business acumen, understanding of marketing communications, and sales promotion strategy.
• Experience with identifying and overcoming sales objections and able to close sales.
• Excellent interpersonal and written communication skills and ability to cultivate and maintain strong relationships with clients and fellow team members.
• Proficient with Microsoft Office Suite tools
• Ability to analyze quantitative and qualitative data to benefit the sales process.
• Ability to travel locally efficiently and effectively to meet with clients off-site as needed.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Desired:

• Broadcast and digital media sales
• Familiarity and appreciation for public radio
• Experience with Salesforce
• Commitment to racial equity and ability to work with diverse teams.

• Quick learner when it comes to new tools and/or software. . Working Conditions:

• Duties may occasionally require evening and weekend work when necessary to attend station events

• Cubicle/Open workspace environment which may result in additional or higher levels of noise and visual distractions.
• Hybrid office (combination of telework and onsite)

COMMITMENT TO DIVERSITY AND RACIAL EQUITY

KUOW and the University of Washington are equal opportunity employers. KUOW is dedicated to building a culturally diverse staff and creating a working environment that promotes racial equity and inclusiveness. We believe attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission. Women, Black, Indigenous and people of color (BIPOC), LGBTQ+ individuals, people with disabilities and veterans are highly encouraged to apply.

Application Process

You will be asked to submit a cover letter AND your response (in a separate "Cover Letter Assessment" to the following (limited to 7900 characters):"We would like to know more about your experience with diversity, race and equity, and social justice. Please tell us about your experience engaging and working with diverse communities - particularly in the context of your professional, volunteer, or civic work. Please also address efforts you have made or been involved with to foster diversity competence and understanding."

The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.