Community Affairs Senior Content Manager

The Datacenter Community Affairs team is looking for a Community Affairs Senior Content Manager who is interested in creative storytelling and managing the process of developing engaging, compelling, and relevant community-focused content.

This Americas-based role will help manage both internal and external content about Microsoft's work in communities in which Microsoft develops and operates datacenters.

The Community Affairs team is part of Microsoft's datacenter organization - Cloud Operations + Innovation (CO+I) - supporting the growth and operations of Microsoft's cloud infrastructure by partnering with the people and organizations in datacenter communities to drive social opportunity, economic growth, and environmental sustainability.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Content Development:

• Oversite and editing of brochures, investment stories, community, and government presentations, as well as construction updates.

• Ghost writing for leaders.

• Managing editorial calendars.

Collaboration:

• Collaborate with the Americas region to align content priorities.

• Maintain a calendar of deliverables to support the region and deliver on priorities.

Alignment:

• Work with partner organizations to align with Public Relations and Corporate Social Responsibility efforts.

Research:

• Interpret research data to help inform programs, investments, and strategies.

• Leverage a balance of writing, editing, communication and project management skills.

Analytics:

• Monthly sourcing, analysis, and report creation using data from Adobe Analytics and Sprinklr to measure global content performance.

Other

• Embody our Culture (~~~) and Values (~~~)

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree in Business, Marketing, Communications or related field AND 4+ years work experience in program management, process management, process improvement

• OR equivalent experience.

• 4+ years of experience working in a public relations or marketing communications role

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• Understanding of the datacenter industry is a plus

• Ability to edit copy

• Experience managing agencies and creative talent

• Understanding of research principles and tactics along with modern communication strategies

• Experience building and nurturing partnerships, collaborating and influencing across multiple stakeholders internally and externally

• Skilled at prioritization, creating order and marshalling resources towards common goals and driving for results

• Ability to provide strategic and tactical guidance to leaders across the organization

• Able to provide clarity in complex situations in alignment to deadlines

• Experience navigating ambiguity to create clarity for key industry team stakeholders as it relates to communications and storytelling

• Experience using Adobe Analytics

• Experience using Sprinklr for social listening

• Advanced usage ability of Microsoft Office product suite including, Excel, PowerPoint, Word, and SharePoint

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: ~~~

Microsoft will accept applications for the role until May 23, 2024.

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (~~~) .