MARKETING MANAGER - Miami University, Oxford, OH

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Chartwells Higher Education is seeking a Marketing Manager at Miami University in Oxford, OH (40 miles from Cincinnati). This is a prestigious University on a beautiful, state-of-the art campus! The Marketing Manager aids in crafting and implementing a customized marketing strategy for our dining programs on campus. They will focus on revenue growth strategies, improving guest/client satisfaction, and promoting Chartwells and campus brands while generating events and activities to build an outstanding student experience. This role will actively engage all guests with the use of, but not limited to social media platforms, survey tools and focus groups to determine guest satisfaction, assess opportunities for new points of service, concepts, menus and delivery, etc.

Key Responsibilities

• Spearhead marketing promotions, meal plan campaigns, catering, and retail sales initiatives at dining locations.

• Ensure adherence to Chartwells brand standards across all campus dining programs, focusing on brand identity, visual merchandising, and guest experience.

• Enhance communications and public relations efforts, managing guest feedback, press releases, client presentations, and website.

• Create compelling marketing collateral, including brochures, newsletters, and promotional materials.

• Lead captivating storytelling through social and digital media platforms.

• Develop and implement dynamic marketing optimizing efficiency and effectiveness.

• Monitor, analyze, and report on marketing activities and outcomes.

• Foster strong client relationships to align our programs with their objectives, driving satisfaction and retention.

• Provide support for new business acquisition and client retention efforts.

• Perform other duties as assigned to support the efficient functioning of dining service operations.

Preferred Qualifications

• Bachelor's degree in Marketing preferred.

• One or more years of marketing experience.

• Ability to confidently present to large groups.

• Knowledge of merchandising and promotional strategies.

• Excellent writing skills for effective communication.

• Strong proficiency in computer skills.

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life. Join our team and be part of shaping exceptional dining experiences Miami University.

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story (~~~/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1293554

Chartwells Higher Education

CINDY SCHOENFELD

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