Program Director - Housing & Supportive Services

Description:

ESSENTIAL JOB RESPONSIBILITIES:

This is a leadership position overseeing three different program sites. As such, the Program Director ensures the smooth operations and completion of the work product of the office. Work to maintain a positive relationship and office environment for all. Coaching and leading the office through program changes. This role will oversee a continuum of services for people experiencing homelessness. The programs will be HUD, Rapid Rehousing, and Permanent Support Housing. Relaying information timely from the ESL corporate office and funders.

Tasks to further this effort include the following:

• Provides leadership and coordination for improving BH program efficiencies, effectiveness, and overall program quality.
• Coordinates/conducts in-service training for managers and staff on changes in laws/regulations and standards.
• Oversees quality and utilization monitoring activities and care coordination.
• Directs the day-to-day operations of the program and implements programmatic and administrative policies and procedures to attain program goals and objectives.
• Supervises the case managers, evaluates employee performance, and recommends human resources actions to the Vice President of Programs.
• Makes programmatic and administrative recommendations to the Vice President of Programs following the agency/program goals and objectives.
• Oversees the HUD, Rapid Rehousing, and Permanent Support Housing productivity to meet established standards and ensure continuity of care in providing comprehensive services.
• Coordinates communication with other service components of the agency and outside agencies involved with agency clients.
• Provides leadership and coordination for improving HUD, Rapid Rehousing, and Permanent Support Housing program efficiencies, effectiveness, and overall program quality.
• Provide leadership to program staff through guidance and supervision; foster teambuilding
• Adheres to the agency's policies and procedures.
• Serves on agency committees, working groups, and other bodies as assigned.
• Adheres to the agency's code of ethics and complies with the state mental health code.
• Carry out ongoing requirements of contracted services
• Quality Control
• Maintenance of the Quality Assurance Plan
• Oversight of daily programmatic operations for HUD, Rapid Rehousing, and Permanent Support Housing.
• Oversight of interviewing, hiring, and training according to company standards
• Assist with billing procedures in concert with the Vice President of Finance
• Conduct routine staff meetings and disseminate directives/info effectively and timely
• Ensure necessary training and tools are provided for staff and training guidelines are followed according to agency standards.
• Ensures effective program budget management including oversight of funds receivable and expenditures.
• In this role, you will help us achieve our mission to change the way the world defines and views disabilities by making profound, positive differences in people's lives every day.
• Willingness/ability to travel around south Louisiana required and needed to oversee HUD, Rapid Rehousing, and Permanent Support Housing Programs.

Requirements:

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.

A Master's degree in a human services-related field is required.

Licensure in a human services discipline (e.g. LPC, LCSW, LAC, etc.) is preferred, though not mandatory.

Must have a minimum of two (2) years of Supervisory experience in behavioral health specifically in housing with direct knowledge of HUD, Rapid Rehousing, and Permanent Support Housing programs.

Experience with writing HUD grants, and working within the federal grant-writing platform called e-Snaps, preferred.

PHYSICAL REQUIREMENTS - with or without reasonable accommodations:

The employee is regularly required to operate a computer, file and retrieve written documents, communicate with others on the phone and in person

The employee is frequently required to walk, sit, use hands, and lift and/or move lightweight items

Ability to move independently within the facility and community

Must be able to drive within the area programs exist to visit participants and funders in person.

WORKING CONDITIONS:

Work is performed in a normal working office setting that is environmentally controlled. The noise level in the work environment is quiet to moderate.

Work can also be performed in different centers, participant homes, and residential housing settings, where you would interact with the general public

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