• Proposal Technical Writer Lead

    ConduentFairfax, VA 22030

    Job #968419147

  • About Conduent

    Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

    We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

    Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at.

    Job Description

    Education, Skills and Experience:

    5 years of experience with state and local government bids required (Federal only does not qualify)

    Must be able to manage entire proposal process for complex state and local Government proposals from solution meeting to proposal delivery. Must ensure 100% compliance with proposal requirements; 100% of proposals must be submitted by client-provided deadline. Establish and maintain a compliant outline, a proposal schedule, a compliance matrix (as necessary), style convention guidelines, and be adept at overall RFP analysis. Ability to manage more than one proposal at a time is a must. Willingness to work extended hours and assist other proposal team staff in meeting deadlines. Proofreading skills, keen attention to detail, and ability to handle stressful situations. Must be very dependable and possess exceptional customer service skills.

    Must have experience as a proposal manager in a proposal management organization for at least five years.

    Job Functions:

    • Work closely with LOB to provide updated writing on Client support deliverables, such as manuals, training materials, etc.

    • Work with pricing and solution team for cost data and final pricing for add-ons, extensions, proposals, etc.

    • Specialize and grow into LOB expert for all technical writing including scope of services

    • Specialize in creation and development of complex and/or sensitive sections and executive summaries specific to the LOB

    • Work directly with the solution architects to understand proposed and/or contractual solution and write various technical pieces in layman's terms for submittal

    • Work closely with corporate marketing to ensure that the corporate messaging is well defined within marketing materials, proposals, Client presentations, etc.

    • Conduct ongoing QC of proposals both in progress and after completion

    • Review competitors proposals to determine strength and weakness areas

    • Use information to assist in the development of ghosting strategies

    • Use information to develop win themes and strategies

    • Provide thorough reviews of all stages of proposals with comments and editing as needed

    • Requires working closely with graphics team to determine methods depicting complex systems without extensive writing

    • Ability to serve as writer, deputy, or proposal manager on low value contract proposals and submittals

    • Other duties as assigned

    Creates a positive work environment, demonstrates a professional attitude, and meets established goals and responsibilities while working in cooperation with colleagues.

    Thorough and detail oriented, organized with excellent time management skills

    Ability to take ownership of the entire proposal and ensure a compelling and consistent message

    Strong project management skills

    Expert in Microsoft Word

    Competent in Microsoft Office Suite, SharePoint, and Adobe Acrobat Pro

    Strong proposal design skills to communicate information with impact

    Ability to juggle simultaneous bids at various stages and with various complexities

    Ability to manage subcontractors/teaming partners, sales, consultants, subject matter experts

    Ability to understand customer RFP requirements and ensure they are addressed in proposal

    Command presence to ensure proposal teams remain calm and focused during stressful

    Closing

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:.

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    Requisition ID 2019-10901

    Primary Location US-MD-Germantown | US-VA-Fairfax | US-MO-Saint Louis | US-TX-Austin | US-MA-Boston | US-PA-Philadelphia

    Employment Type Full-time regular

    Category Sales and Marketing / Creative Services

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