Senior Internal Communications Specialist

Overview

Under general direction, the Sr. Internal Communications Specialist is responsible for developing strategic internal communication plans and programs and executes the communication deliverables. This will include the development of compelling messaging, share stories and creates opportunities for associates to live our values, be innovative and contribute to the organization's overarching goals. Additionally, this role is essential to crisis communications management, developing communications for internal events and other messaging as needed. The role partners with the Change Management team to develop communications that clearly articulate the why, what and how a change is occurring to increase end-user adoption and reduce resistance.

Responsibilities

• Leads or assists in the development and management of the company's internal communications strategic roadmap and communication campaigns to engage employees and drive cultural change in alignment with the company's brand and vision

• Develop communications plans for various organizational changes, strategic initiatives, and employee engagement efforts

• Support cultural and organizational changes by ensuring clarity and consistency of messaging and alignment with the change strategy to meet the business goals

• Develop a deep understanding of the business to ensure communications strategies drive the right level of change

• Write, edit and design best-in-class and engaging communications content, tailored for different stakeholders such as executive leadership, managers, employees,

• Measure effectiveness of internal campaigns, content and channels; provide recommendations to leader to optimize communications process, planning, creation and assessment

• Identify opportunities for creative and innovative approaches to communications that contribute to increased and sustained engagement. This may include enhancing existing and/or introducing new internal communication channels to reach the appropriate audience according to the stakeholder's needs

• Identify and implement the best communications strategies for communications campaigns, including but not limited to the intranet, internal collaboration platforms, executive email communications and video-content management

• Develop and maintain the Corporate Communications calendar to ensure that internal communications are timely, relevant and foster strong engagement and support company culture

• Manage corporate crisis communications, developing crisis communications plan and delivering timely and relevant updates to employees and other key stakeholders

• Assist in the planning, coordination, and execution of internal employee events as needed and appropriate

Qualifications

Required Knowledge, Skills, and Abilities:

• Ability to successfully develop and execute communication strategies that support corporate change initiatives through effective and compelling communications/messaging

• Strong interpersonal skills; team player with well-developed relationship-building skills

• Excellent writer, editor and proofreader

• Effective communicator- strong presentation skills

• Demonstrated ability to simplify complex/complicated, technical messages into easy-to-understand language; able to craft a clear, compelling narrative from multiple views into one that aligns to the company vision while creating emotional connections

• Able to analyze content and channel effectiveness

• Ability to navigate complicated, sensitive situations with professionalism and ease

• Strong project management skills, including time management, goal-setting, and prioritization.

• Ability to take initiative, successfully handle and prioritize multiple effectively under pressure with competing deadlines

• Ability to anticipate and be proactive on communication needs rather than defaulting to a reactive approach

• Good problem-solving and critical thinking skill

• Develop and implement crisis communication plans to effectively manage and mitigate potential issues and reputational risks during sensitive situations

• Demonstrated ability to implement best practices, processes, and tools/templates to improve communication effectiveness

• Highly proficient in Word, PowerPoint, SharePoint

Required Experience:

• Minimum 10 years of progressive experience with corporate communications or a similar role

Required Training, Certification and Education:

• Bachelor degree in Mass Communications, Marketing Communications, Corporate Communications, Journalism, English, Human Resources or related

Benefits and Perks:

• Work/Life Balance - NASCO helps you find success at the workplace, and at home

• Matching 401(k)

• Employee Recognition and Bonus Programs - When NASCO is successful so are our employees!

• Tuition Assistance - Learn, develop, and grow... on our dime!

• E-Learning - Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost

• Choice of Blue Cross Blue Shield Medical, Dental and Vision Plans

• Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses

• Wellness Program

• 17 Days of Paid Time Off (PTO) per year - not including major holidays. That's just starting out

• Company discount plans on mobile, technology services, etc., to help you save money

NASCO is an Equal Opportunity Employer/veterans/disability/race/color/religion/sex/sexual orientation/gender identity/national origin. Must have legal authority to work in the US

We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.

Location US-GA-Atlanta | US-Home Office/ Remote

# Positions 1

Category Other - Other

Travel Requirements 0-20%