• Senior Technical Writer

    Thermo Fisher ScientificSan Jose, CA 95115

    Job #1174437565

  • Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.

    The Technical Writer opportunity is part of the Liquid Chromatography and Mass Spectrometry division which delivers market-leading diagnostics solutions. Our solutions help customers advance science, become more efficient, and improve their bottom lines. ?Our offerings shape the lab of the future by accelerating innovation and driving productivity. In short, it is our goal to make labs work the way laypeople think they do -- with cloud-connected, instantaneous information, available seamlessly to scientists across the lab. This role is based in San Jose, CA.

    How will you make an impact?

    As a Technical Writer in the Liquid Chromatography and Mass Spectrometry division of Thermo Fisher Scientific, you will collaborate with various teams to produce high-quality user documentation and smart, intuitive animations and videos to enhance customer experience. All projects follow our internal quality management system, using a variety of tools to create, revise, and review product user documentation, create and revise animations and videos, and support translation initiatives. You will collaborate with other team members to discuss, plan and execute documentation-specific projects to support a variety of organizational initiatives. Technical Writers at Thermo Fisher Scientific can expect:

    • Dynamic work environment

    • Competitive salary and benefits packages

    • Opportunities for professional development and growth

    What will you do?

    • Research and write medical diagnostic hardware and software documentation for products such as liquid chromatograph and mass spectrometer.

    • Create new and update existing animations to explain complex workflow, device installations and maintenance procedures.

    • Collaborate with scientists, engineering and product evaluation teams, project and product managers in a scientific environment.

    • Contribute to the development and implementation of documentation standards.

    • Peer review user documentation.

    • Exhibit your skills in creating animations and videos to embed in documentation.

    • Create topic-based information that is scalable and reusable.

    How will you get here?

    Education

    • Degree in technical communication, chemistry, bio-chemistry or related field with an emphasis on technical documentation or equivalent years of relevant experience.

    Experience

    • Minimum of 7+ years as a technical writer, preferably in hardware devices environment.

    • Experience in writing hardware install, maintenance instructions or training materials.This may include standard operating procedures as well as manuals or help systems.

    • Experience with analytical instruments will be considered an advantage

    • Familiarity with FrameMaker, Oxygen or XMetal and topic-based writing.

    • Knowledge of Darwin Information Type Architecture (DITA), content analysis, metadata/taxonomy structuring will be good to have.

    • Experience with screen-capture software and video production such as Captivate, Storyline, Camtasia, GoAnimate, or Final Cut Pro, JavaScript, HTML5, CSS, and XML.

    • Flexible and proactive with the ability to work in an environment of constant change.

    • You must be able to collaborate with scientists, fellow writers, project and program managers.

    • Strong communication skills.

    • Must be highly organized and pay attention to details.

    Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit ~~~ .

    Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

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