• Technical Writer, AVP

    MUFG Union BankCharlotte, NC 28230

    Job #976522593

  • Description

    Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.

    Reporting to the Business Management lead within the Head of Office of the Chief Information and Operations Office, the Technical Writer is responsible for the effective and efficient drafting, composition and refinement of written communication surrounding new and ongoing regulatory and audit issues, significant change-related programs and efforts requiring senior stakeholder level communication.

    Major Responsibilities:

    Primary: Regulatory and Executive Stakeholder communication

    Designs and delivers clear, effective communication, ensuring appropriate preparation, fact-checking and review cycles

    Works with the Business Operations lead to develop and implement a clear process for the efficient flow of information with Regulators, Home Office, the Board of Directors and Senior Leadership

    Typical content includes new and ongoing updates surrounding Regulatory, significant Audit issues, Tech Imperatives, and key Transformation updates

    Primary: Ops & Tech Change Communications

    Works with the business to support significant change-related programs and efforts requiring senior stakeholder level communication

    Secondary: Documented policies & standards

    Works with the Business Operations lead to ensures the Tech & Ops organization has clearly documented procedures that are communicated throughout all operating groups



    Requires a Bachelor's degree or equivalent.

    Skills & Abilities:

    8-10 years of technical writing and industry experience including 3-5 years as a communications professional in the legal and/or regulated industry

    Works effectively in a team environment; addresses conflicts appropriately, and builds productive partnerships with customers, business partners, and stakeholders in order to achieve targeted business results

    Exceptional writer and communicator; builds relationships with business partners and ensures prompt, transparent proactive, and effective communications with these partners; presents complex issues and ideas with precision and clarity, adjusting appropriately for the audience; ability to communicate effectively at all levels of the organization

    Clearly crafts senior-level stakeholder written communication, tailored appropriately to the audience

    Able to grasp new technology paradigms and assess them rapidly, leveraging deep and broad technology experience in large, complex environments

    Stays abreast of technology trends and cutting edge ideas to ensure an eye to the future

    The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

    A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.


    Job: Technology

    Primary Location: NORTH CAROLINA-Charlotte

    Schedule Full Time

    Shift Day

    Req ID: 10029491-WD