Technical Writer

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company's new website at: ~~~ .

It's not just about your career... or your job title...it's about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters...do things that haven't been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Who will you be working with?

Our Engineering team is developing a cloud native Precision Dispatch System (PDS) and Movement Planner (MP) products. You will be interacting daily with our product owners and technical experts who have both, deep domain knowledge and are intimately familiar with the PDS/MP product. You will extract information from our vast library of design documents and UX designs to produce new product documentation and training material as part of project deliverables. You will also interact with our customer for documentation feedback and to give live demos as well as engineering and product management to discuss progress.

How will you make a difference?

As a member of the engineering team, you will be producing high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, and product managers to make our products easier for our customer base to use and administer our applications. By applying your experience in technical writing and artifact organization, you will enable streamlined and as much as possible automated document updates as our product evolves.

What do we want to know about you?

• Bachelors degree in English, Communications, journalism or a related field

• 2+ Years of related tech writing experience, preferably in enterprise industrial software application/rail industry, with a preference of 3+ years of tech writing experience

• Familiarity with machine operating software and writing instructions for use, with a preference of experience in railway operation or other transportation control system

• Prior experience in writing documentation and procedure manuals for various audiences in Microsoft Word or Dev ops (Coordinating images with text, outlining manual content)

• Knowledge of version control systems and documentation management practices

• Track record of collaborating harmoniously with various teams and across functional areas

• Proficiency in using documentation tools and software such as Madcap Flare to organize and manage artifacts to generate documentation in various target formats (manuals/online help/training documentation)

• Experience in writing and creating operational steps from?engineering documentation, photos and videos

• Experience in efficiently updating existing documentation to reflect changes in processes, systems or technologies ensuring accuracy and relevance

• Excellent communication skills

• Ability to adapt to changing priorities and work independently with little supervision

• Prior Railroad experience

• Strong time management and organizational skills

• Ideally, prior involvement in the creation of company standards for tech publication manuals of all types

What will your typical day look like?

• Establish or revisit documentation priorities with product owners and engineering management

• Work through available development documentation and UX designs

• Engage in discussions with Product Owners and technical experts

• Create documentation artifacts and organize them in artifact management tools (Text fragments, Tables, Screenshots, Diagrams, ...)

• Create and refine document templates to enable document generation

• Generate documentation for review and organize sessions with various stakeholders (engineering experts, management, customer representatives)

• Consider / Propose / Discuss automation of artifact extraction from live sources where possible and useful

• Formalize process or tooling improvement proposals as appropriate

• Report out documentation project status or any impediments you encounter

What about the physical demands of the job?

• Employee will be preforming work that primarily involves sitting/standing.

• Employee will spend a lot of time looking at a computer monitor.

• Employee is regularly required to talk and hear.

• Employee able to travel if needed less than 10%

• Employee able to use a computer for programming and interacting with his team.

• Employee will be repeating motions that may include the wrists, hands and/or fingers.

• Employee will be communicating with others to exchange information.

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Relocation assistance may be provided if eligibility requirements are met.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

Wabtec Corporation is committed to taking on the world's toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles...people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.