Freelance Media Systems Technician

Freelance Media Systems Technician

Employment Type: Freelance

Date Posted: 6/12/2023

Location: New York, NY

Pay Range: Negotiable

Job Number: JO-2306-2224

Primary Function

On a freelance basis, provide daily technical support to clients in virtual and hybrid, and fixed and portable conference/event/meeting settings. Must be skilled and professional able to work alone or on a team of technicians servicing high-level meetings and events in multi-cultural environments. Work is required on-site, with some possibility for occasional virtual work.

Duties & Responsibilities

• Set up, operate and strike conference room systems including varying types of microphones and sound amplification systems, data/video displays and projection systems, AV device control systems, videoconferencing equipment, computer control systems, video switching, professional audio and video recording systems and video streaming

• Assist Support Desk operations by responding to client calls, monitoring conference room systems via remote desktop software and web cameras and testing video conferences from centrally managed rooms

• Verify, test, troubleshoot and monitor virtual or videoconference connections prior to and during meetings

• Ability to set up and playback presentations, connecting laptop and desktop computers with display interfaces to portable and data projectors; able to correctly size and adjust a data image on-screen

• Ability to set up standard audio systems consisting of microphones, mixer, amplifier, and speakers and adjust system for good speech level with no feedback

• Ability to set up, playback and record from a variety of video and audio sources

• Understand signal flow and be able to provide basic troubleshooting for audiovisual equipment

• Report system anomalies, equipment problems, customer relations issues or any other daily event discrepancies that arise.

• Other duties as assigned

Skills & Qualifications

• Excellent customer service skills

• Sense of urgency in solving customer requests to ensure timely resolution is critical

• Good knowledge of current AV industry practices, standards, and procedures

• Strong knowledge in supporting meetings and events using virtual meeting platforms such as Cisco Webex, MS Teams, and Zoom

• Experience with microphone systems, digital audio consoles, videoconferencing, video systems, lighting equipment, computers, device control systems with demonstrated experience operating and managing simultaneous interpretation systems such as Brahler, Telvic, Taiden, etc.

• Solid work ethic; interest and enthusiasm for growing skills in the AV and event industry

• Advanced audio or video production skills such as live audio mixing and recording, camera operation, editing, installation, or field experience are desirable

• Ability to thrive in a live program environment, working with high-level participants in multi-cultural settings

• Must be a self-starter and a team player

• Candidate must have a commitment to excellence, ongoing education, and to the proficiency in their craft

Education & Experience

• Bachelor's Degree in Communications, Audio/Music, Electronic Engineering or related field preferred; or technical school training with electronics training and related experience

• 3+ years of experience with the setup, operation and troubleshooting of conference rooms, control rooms, auditoriums, theaters, hotels and/or broadcast environment

• AVIXA CTS certification is a plus

• Multilingual a plus

To Apply

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Diversity Inclusion & Customer Service Statement

TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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