LEAD MULTIMEDIA TECHNICIAN

Eurest

• We are hiring immediately for a LEAD MULTIMEDIA AUDIO VISUAL TECHNICIAN position.

• Location: Compass AV Operations, 2400 Yorkmont Road, Charlotte, NC 28217. Note: online applications accepted only.

• Schedule: Full Time; 8 hours between 7am-7pm, Monday through Friday.

• Requirement: Previous experience in corporate or hotel AV. CTS Certification preferred.

• Perks: Meal plan, AVIXA membership, paid CTS exam, and manufacturer training.

• *Internal Employee Referral Bonus Available

We Make Applying Easy! Want to apply to this job via text messaging? ~~~ and search requisition ID number 1292070.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: ~~~

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.

Job Summary

Job Summary

• "Recruiter customize based on specifications of the job."

• Oversee the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment.

Key Responsibilities

• Oversees testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems).

• Provides best effort assistance to fulfill any audiovisual technical requirements as assigned.

• Provides a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventive maintenance schedules.

• Maintains the process used to create trouble tickets, customer issue resolution logs, and asset management.

• Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and follow through on escalation of issues.

• Provides consultation and education to all levels of end users on presentation technologies.

• Troubleshoots audiovisual and videoconferencing related technology (various projectors, control systems, audio and videoconferencing).

• Maintains conference room integrity.

• Performs regular preventive maintenance checks (e.g., either report or address issues such as cable management issues, safety standards noncompliance, etc.).

• Escalates housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department.

• Maintains understanding of current and new presentation technology.

Preferred Qualifications

• High School diploma or equivalent a must

• Three to five years audiovisual technology management experience

• Three to five years AV and presentation technologies experience

• Three to five years customer service experience

• Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology

• Strong customer service and communications skills required

• Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook)

• Ability to facilitate tasks with internal and external staff to assure meeting and event success

• Understanding of normal business and office procedures

• Experience working in a fast paced university/conference center environment

• Self-motivated independent thinker

• A CTS certification by InfoComm

• Industry relevant training or technical courses a plus

• Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.)

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. * We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest maintains a drug-free workplace.

Req ID: 1292070

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