NASCO • Tallahassee, FL 32395
Job #2674826872
Overview
Under general direction, the Sr. Internal Communications Specialist is responsible for developing strategic internal communication plans and programs and executes the communication deliverables. This will include the development of compelling messaging, share stories and creates opportunities for associates to live our values, be innovative and contribute to the organization's overarching goals. Additionally, this role is essential to crisis communications management, developing communications for internal events and other messaging as needed. The role partners with the Change Management team to develop communications that clearly articulate the why, what and how a change is occurring to increase end-user adoption and reduce resistance.
Responsibilities
Leads or assists in the development and management of the company's internal communications strategic roadmap and communication campaigns to engage employees and drive cultural change in alignment with the company's brand and vision
Develop communications plans for various organizational changes, strategic initiatives, and employee engagement efforts
Support cultural and organizational changes by ensuring clarity and consistency of messaging and alignment with the change strategy to meet the business goals
Develop a deep understanding of the business to ensure communications strategies drive the right level of change
Write, edit and design best-in-class and engaging communications content, tailored for different stakeholders such as executive leadership, managers, employees,
Measure effectiveness of internal campaigns, content and channels; provide recommendations to leader to optimize communications process, planning, creation and assessment
Identify opportunities for creative and innovative approaches to communications that contribute to increased and sustained engagement. This may include enhancing existing and/or introducing new internal communication channels to reach the appropriate audience according to the stakeholder's needs
Identify and implement the best communications strategies for communications campaigns, including but not limited to the intranet, internal collaboration platforms, executive email communications and video-content management
Develop and maintain the Corporate Communications calendar to ensure that internal communications are timely, relevant and foster strong engagement and support company culture
Manage corporate crisis communications, developing crisis communications plan and delivering timely and relevant updates to employees and other key stakeholders
Assist in the planning, coordination, and execution of internal employee events as needed and appropriate
Qualifications
Required Knowledge, Skills, and Abilities:
Ability to successfully develop and execute communication strategies that support corporate change initiatives through effective and compelling communications/messaging
Strong interpersonal skills; team player with well-developed relationship-building skills
Excellent writer, editor and proofreader
Effective communicator- strong presentation skills
Demonstrated ability to simplify complex/complicated, technical messages into easy-to-understand language; able to craft a clear, compelling narrative from multiple views into one that aligns to the company vision while creating emotional connections
Able to analyze content and channel effectiveness
Ability to navigate complicated, sensitive situations with professionalism and ease
Strong project management skills, including time management, goal-setting, and prioritization.
Ability to take initiative, successfully handle and prioritize multiple effectively under pressure with competing deadlines
Ability to anticipate and be proactive on communication needs rather than defaulting to a reactive approach
Good problem-solving and critical thinking skill
Develop and implement crisis communication plans to effectively manage and mitigate potential issues and reputational risks during sensitive situations
Demonstrated ability to implement best practices, processes, and tools/templates to improve communication effectiveness
Highly proficient in Word, PowerPoint, SharePoint
Required Experience:
Required Training, Certification and Education:
Benefits and Perks:
Work/Life Balance - NASCO helps you find success at the workplace, and at home
Matching 401(k)
Employee Recognition and Bonus Programs - When NASCO is successful so are our employees!
Tuition Assistance - Learn, develop, and grow... on our dime!
E-Learning - Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost
Choice of Blue Cross Blue Shield Medical, Dental and Vision Plans
Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
Wellness Program
17 Days of Paid Time Off (PTO) per year - not including major holidays. That's just starting out
Company discount plans on mobile, technology services, etc., to help you save money
NASCO is an Equal Opportunity Employer/veterans/disability/race/color/religion/sex/sexual orientation/gender identity/national origin. Must have legal authority to work in the US
We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.
Location US-GA-Atlanta | US-Home Office/ Remote
# Positions 1
Category Other - Other
Travel Requirements 0-20%
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